Reporting a collision to your Insurance Company is not something you do everyday.

It is, however, something we do everyday and we are happy to help!

Our friendly and experienced staff understand that reporting a claim to your Insurance can be overwhelming, especially after the trauma of a collision. That’s where we come in!

Upon your arrival, a member of our Management team will assist you in calling your Insurance Company and completing the claim process.

When your report is concluded and you have returned to your daily routine, we continue to work closely with your Insurance Company, getting your vehicle assessed, verifying your claim status and commencing repairs on your vehicle

Once repairs are completed, we continue to communicate with your Insurance Company to ensure payment of repairs are forwarded to our Company allowing you to pick up your repaired vehicle without any cost to you above your Insurance excess where applicable**

If you are unsure about making a claim, you are invited to call us for any information or to clarify any questions you may have.

**Once the Insurance Company has authorised payment of your claim Razor Autobody bills the Insurance Company directly. Policy Holders may be responsible for an Excess amount, and or betterment charges as determined by the Insurance Company. Razor Autobody will make every effort to notify the Customer of any monies owing before repairs are completed.